| Customer Support |
| Written by Scott Smith |
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Welcome to HostThree's homepage for Customer Support. We take customer support very seriously and have invested a large amount of time and effort into our support system to ensure it's there for you when needed. Support Ticket Desk **Recommended** Visit HostThree Client Area and register/login. Once you have done this please click "Submit Ticket" and follow the instructions, a representative will get back to you as soon as possible with a resolution, timescale is around 1-24hrs deppending on the issue. Open 24/7 365 days a year.
Site Status We have a backup site at www.mysitestatus.net that will give you the most up to date information on any server downtime in the event that our site fails to load. The site is hosted at a different data centre from our servers. Twitter Us
Feel free to send us a message via Twitter and we'll get back to you as soon as possible. Please note, this is only for general support issues or feedback. Rate Us! General Calls **Non-Support/Non-Sales Calls** - 0141 416 0330 (UK Number) This number is not manned 24/7, so please leave your name and number and we will call you back if no one is available. Address ScotMedia Group |
